How Can We Help?
Owned and operated by Wolfriders LLC, we welcome every question about our pergolas, fire pits, and patio furniture.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit typically takes 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please visit our Return Policy page for full details on how to start a return and what qualifies.
Can I exchange an item for a different style or size?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the piece that better fits your outdoor space.
What materials are your pergolas made from?
Our pergolas and gazebos are built with durable materials designed for outdoor use. Check each product listing for specific construction details, dimensions, and finish options.
How do I know which patio furniture set fits my space?
Each product page includes detailed dimensions and seating capacity. Measure your deck, patio, or garden area and compare those numbers against the listed specs to find the right fit.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment to You
Timely Responses
We aim to answer every email and call within one business day so your project stays on track.
Secure Shopping
Your personal information and payment details are protected with industry-standard encryption at every step.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
If something is not the right fit for your outdoor space, our 30-Day Returns policy has you covered.
